Contact Us
Have a question, feedback, or need support? We'd love to hear from you.
Get in Touch
If you have any questions or need help, feel free to reach out to us directly or use the contact form.
📧 Support Email
⏱️ Response Time
We aim to respond to all inquiries within 24-48 hours during business days.
Frequently Asked Questions
How do I report a broken download link?
If a song fails to download or the link is broken, please use the contact form above. Include the Spotify URL of the track so we can investigate and fix the issue.
I paid for Premium but my account isn't upgraded. What should I do?
Please send us an email at [email protected] from your registered email address along with your transaction ID. We will resolve this within 24 hours.
Can I use this tool for commercial purposes?
No, SpotMp3 is designed strictly for personal, educational, and archival use. Please review our Terms of Service for more details on acceptable usage.
How do I request a feature or suggest a new source?
We are always looking to improve! You can select "Feature Request" in your subject line using the form above and tell us what you'd like to see next.